We ship via Australia Post Airmail service which quotes a delivery time
of 5-10 business days to the USA and Europe. We have no control over the postal
systems either in Australia or in other countries, therefore the delivery
time cannot be guaranteed.
At your option, shipment via International courier is available at checkout.
Customs duties and any other taxes (including VAT) are NOT included.
Your order may be subject to VAT and/or Customs duties.
We have no control over this, please contact your national Customs office
for information.
All of our products are made in Australia and represent the most
exquisite workmanship.
We guarantee our products 100% and will gladly refund your money if you
are unhappy for any reason. All returns must be received within 30 days
of the original shipping date.
Once your returned order have been received, we will refund the purchase price
less postage costs within 30-days. If your order included, free shipping we will deduct
the original cost of postage from your refund.
Please note: We do not accept returns or refunds on products that have been worn or used.
Returns will NOT be accepted if received more than 30 days after the original
Shipping date from Australia. You are responsible for return postage.
Please
Contact us
before returning any products.
Please remember that sheepskin is a natural product and some
variations will naturally occur from skin to skin. This is a normal
and desirable effect adding to the unique character of your boots.
Furthermore, computer monitors will display colors
slightly differently. Therefore, displayed colors are only
a guide. You should expect some minor variations when you receive your boots.